On this page
The discrepancy
The provided promotional image says “60 Days Guarantee.” Seller copy uses 180 days but also contains a reference to two months. This is inconsistent wording, not a clear order-specific policy. Nerve Fresh seller page.
A guarantee is a seller promise with conditions. It does not prove product efficacy, mean that return shipping is free, or guarantee that every charge will be refundable. We have not made a test purchase or completed a return.
Get these answers before ordering
| Question | Record the answer |
|---|---|
| What is the exact deadline? | Number of days and whether timing starts at order, shipment or delivery |
| What needs to be returned? | Opened, empty and unopened bottle requirements |
| Is approval required first? | Contact channel and any return authorization number |
| Which address applies? | Current return address supplied for your order |
| Who pays postage? | Return shipping and any non-refundable original charges |
| How is repayment made? | Processing time and original payment-method rules |
If the reply does not resolve the conflict, retain the shorter advertised deadline in your records and contact support promptly. Do not wait for the longer period to expire while relying on an assumption.
Keep a usable order record
Save the checkout page, receipt, seller name, policy, contact instructions and delivery tracking. If you seek a refund, keep the date you contacted support, the response and any parcel tracking. This provides a clear sequence if a request needs follow-up.
A short factual message works well: identify the order, state that you are requesting return instructions, ask which deadline applies and request confirmation of any deductions. Avoid posting your payment details or address in a public complaint.
Where to request help
Use the support channel on your actual order confirmation or checkout receipt. This affiliate review site cannot access orders, approve returns or issue refunds. See order-support guidance for the distinction between our publication and the seller.